Refund Policy

30-Day Money Back Guarantee

At ThreadKite, operated by ThreeThirtyThree & Sons LLC, we stand behind our service and want you to be completely satisfied with your subscription. We offer a 30-day money-back guarantee for all new subscriptions.

Eligibility for Refunds

You are eligible for a full refund if:

• You request a refund within 30 days of your initial subscription purchase
• You are a first-time subscriber to ThreadKite
• You have not violated our Terms of Service

Subscription Types Covered

Our refund policy applies to both subscription types:

• Monthly Subscriptions: Full refund available within 30 days of purchase
• Annual Subscriptions: Full refund available within 30 days of purchase

How to Request a Refund

To request a refund, please:

1. Contact our support team within 30 days of your subscription purchase
2. Provide your subscription details and reason for the refund request
3. Allow up to 5-10 business days for processing

Refunds will be processed back to your original payment method.

What Happens After a Refund

Once your refund is processed:

• Your subscription will be immediately cancelled
• You will lose access to all premium features
• Your account will revert to the free tier (if applicable)
• All generated content will remain accessible in your account

Exceptions

Refunds may not be available in the following cases:

• Requests made after the 30-day period
• Accounts that have violated our Terms of Service
• Subscription renewals (only initial purchases are eligible)
• Accounts that have previously received a refund

Processing Time

Approved refunds will be processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment provider and may take additional time.

Contact Us

If you have any questions about our refund policy or need to request a refund, please contact us: